At AfashionStyle, customer satisfaction is always our top priority. Our dedicated Quality Control and Quality Assurance Teams will inspect your items prior to shipping. Our product quality is guaranteed. However, you do need to carefully and accurately check your size before buying. Please kindly refer to the size charts on the product page.
If you are not satisfied with the items you received, we can easily arrange an exchange or a refund for you. We are here to help! Please feel free to contact us if you have any issue with your order!
|Return Policy||Return Steps||About The Freight||Return|
|1. Customers can contact us within 30 days of receiving the item. If you have received a defective or damaged item, the wrong size or the wrong product, please contact us immediately at our Customer Service. |
2. Gift cards cannot be returned or refunded.
3. Swimsuits cannot be returned or refunded.
|1. We accept returns postmarked within 30 days of the delivery date. |
2. Please ensure the integrity of the clothes and the original packing
3. If you have already returned the goods, please send us the tracking number after you send back the clothes. Then we track the status of the package.
4. Once we receive the goods, we will arrange refund/ exchanging for you.
5. When we received the product without damage, we will refund in full the original product price.
|1. If the customers place a wrong order or place a wrong size, then, customers need to pay their own freight. |
2. If the customer is subjective that the quality of the product is not good for a refund, and the product itself has no problems such as any breakage, then the freight will be borne by the customer.
3. If Afashionstyle.com sends the wrong size, the wrong order, the product is damaged, the freight will be borne by Afashionstyle.
|1. Refunds are issued to your original payment method. Refunds cannot be returned to alternate cards or different forms of payment. |
2. Normally, you will receive your fund within 48 business hours once we refund you. If did not receive it on time, you could contact your bank and PayPal customer service.
1. AfashionStyle’s Responsibility:
If our company is responsible for the issue, we will allow a return to our warehouse for a refund or an exchange. Once we receive the item, we will refund in full the original product price and its shipping or resend for free a replacement at our expense. This solution is only when AfashionStyle is responsible for shipping the wrong item/ size or damaged, defective item(s).
Incorrect order(size of the item)
If the customer has ordered an incorrect size or product, we can also allow a return. In this case, the customer will be responsible for the shipping fee both ways (to and from our warehouse) for an exchange. If the customer chooses a refund, we will refund the original product price. All and any shipping fees are non-refundable.
If the customer decides that they no longer want the item or simply want to exchange the item, they can report this to us within 3 days of receiving the product for a partial refund of the product cost.
AfashionStyle temporary policy: If you are dissatisfied with your order, please contact us within 30 days of receiving the product. Customers will receive an unconditional item resend or refund for any orders under $50.All return shipping fees are at customers’ own expense.
All returned items must be in brand new condition, unused/unworn, unwashed, come with all original tags and their original packaging. If the customer requests a refund, we will refund the original product cost upon receiving the returned item. All shipping fees to return the item, and the original shipping fees, are non-refundable.
We do not accept returns on intimates, swimwear, and lingerie, or discounted items unless a customer received a wrong item or the item was faulty.
For returned items or items for exchange, we will need 3-6 business days upon receiving your item(s) to process the solution.
After this time, the refund time-frame is as below:
Paypal account refunds: Up to 48 hours
Credit card refunds: Between 7-14 business days
Wallet refunds: Up to 24 hours.
Please contact our Customer Service for further help. We will do our very best to help you and reply to all messages within 24 hours.